Information on how to apply for HKU Portal UID (& Email Account) for new staff

1. New staff members will receive an initial password and procedures for application of HKU Portal UID from the Human Resource Section of Registry together with the appointment letter.  Through the online form, they can apply for: 
   
   HKU Portal UID (User Identification, i.e. account name, same for HKU central email service);
   HKU Portal PIN (Personal Identification Number, i.e. password);
   
   The online form is available at http://www.itservices.hku.hk/account/staff/apply/ and is accessible from the Internet.
   
   
   
2. For application submitted before noon, the UID and PIN will be ready after 2 pm on the same day. For submission after noon, the UID and PIN will be ready after 8 am on the next day.
   
   Access to Self Service "Personal & Family Data Form" will be available upon creation of UID and PIN. Other Self Service functions will be available on the first day of appointment. (MSS functions will only be available with authorization from departments.)
   
   
   
3. Upon successful application, please log on to HKU Portal to complete the e-Personal and Family Data Form under "My Page" tab => Self Service => Human Resources => Personal & Family Data. It is important for you to complete this e-Form promptly to facilitate, among other things, payment of your salary.
   
   
   
4. If your appointment is longer than one year, you will be issued with a HKU Staff Card. This Staff Card will serve as a University Identity Card as well as a facilities access card after you assumed your appointment at HKU and upon receipt of the confirmation from the head of department/faculty on your appoitnment by the Human Resource Section.
   
   The Staff Card will be issued free of charge. You will receive a letter from the Human Resources Section about the collection of Staff Card. Please note the arrangement for issue of Staff Card below:
   
   

   Week	Time	For Appointees On
   Tuesday	10:00 a.m. - 12:00 noon	Terms of Service 0
   Thursday	10:00 a.m. - 12:00 noon	Terms of Service I, II, III & Band A-J

   
   Please contact Ms. Winnie Mak of the Human Resource Section at 2859-2268 if you have any further enquiries for issue of Staff Card.