How can I forward my email in HKU Portal -> MyEmail?

You must use Internet Explorer to set email forwarding once. If you use other browsers such as Firefox, Safari, Google Chrome, you will not see the "Rules" button for setting email forwarding.

You can setup email forwarding in HKU Portal -> MyEmail as follows:

1. Click the Options button located at the top bar.
   
   
   
   
2. In the left-hand pane, click on Rules
   
3. Click the New Rule drop-down and select Create a new rule for arriving messages.
   
   
   
   
4. You may be prompted to delete any disabled rules that were setup in Outlook. If you have any such rules and are happy to delete them, click Delete disabled rules button. If you wish to keep them, cancel the operation and use Outlook to configure forwarding.
   
   
   
   
5. In the section Do the following, click on Forward or redirect.
   
   
   
   
6. Select either one of the following options:
• Redirect the message to people or distribution lists.The redirected message retains the original sender's details but any recipients in the To: and CC: fields are removed and replaced with the address that the message is being redirected to ie. your external email address. In particular, this means that you won't know who the message was originally sent to and you won't be able to "reply to all". However, the original recipients will still be available in the original message in your Exchange
  mailbox.
• Forward the message as an attachment. The forwarded message contains the original message as an attachment. If you open the attachment, you can see and reply to all the original recipients. With this method, there is one disadvantage: In your external email account, all forwarded messages will be displayed as having been sent from yourself to yourself.
  
  
  
  
  
7. The text "Apply this rule after the message arrives / redirect it to people or distribution lists" will appear in the left-hand pane. Click on the people and distribution lists link and type in an email address in the Message recipients: box at the bottom of the dialog.
   
8. Click OK to close the dialog.
   
9. Click Save to save the rule. You will be asked to confirm that this rule will be applied to every message that you receive. Click OK.

To cancel email forwarding, do the followings:

1. Click on Options => Rules.
   
2. Click on the existing rule and either delete it by clicking the Delete button OR disable it by unchecking the check box next to its name.