Accessing Email Outside HKU Campus Network
Authenticated SMTP Service For Roaming Email Users

If staff and students are outside HKU campus network, and the email program on PC (e.g. Outlook, Outlook Express, Windows Mail) is configured to use "mail.hku.hk" as the outgoing SMTP server, they may have problems sending email because "mail.hku.hk" does not support open-relay of email from computers outside HKU network.

If staff and students are outside HKU campus network, they can set outgoing SMTP server to "smtproam.hku.hk".  HKU Portal UID and PIN will be asked for sending mail.

Configuration Procedures

Procedure for Outlook 2007

Procedure for Outlook 2003

Procedure for Outlook Express

Procedure for Windows Mail in Windows Vista

Procedure for Eudora

Procedure for Thunderbird

Important Note:

1. Authenticated SMTP service is available to current staff and students only.
   
   
2. The above set-up procedures apply only if your Internet Service Provider (ISP) does not block outgoing SMTP calls (i.e. not blocking TCP port no. 587).
   
   

Last updated on April 24, 2009.