How to configure Outlook Express for Email? (for roaming user)
Note: The following setup applies for those roaming users who have to send email using Internet Service Provider (ISP) network and is applicable only if their ISP does not block the outgoing SMTP port (TCP 587).
1. First create an account in the Outlook Express (OE). In Outlook Express, click Tools -> Accounts.
2. In the "Internet Accounts" screen, click Add -> Mail.
3. Enter your name in the Display name field and click Next.
4. Enter your E-mail address and click Next.
5. Select IMAP as the incoming mail server.
enter hkusuc.hku.hk as incoming mail server for your HKUSUC mail account
enter hkusu1.hku.hk
for your HKUSU1 mail account or
enter hkucc.hku.hk for your HKUCC mail account
enter hkucc1.hku.hk for your HKUCC1 (Exchange for Staff) mail account
For outgoing mail server, enter smtproam.hku.hk
NOTE: If you select POP3 mode, all your emails will be downloaded from the email server to your local folders in Outlook Express and you can no longer access your emails via HKU Portal/WebMail. It will be very difficult to move your emails back to the email server.
6. In the "Internal Mail Logon" screen, enter Account name: your HKU Portal UID and Password: your HKU Portal PIN.
7. Uncheck the box Log on using Secure Password Authentication (SPA). Click Next.
8. Click Finish to exit "Internet Connection Wizard" and choose Close on the "Internet Accounts" window.
9 In the Internet Accounts setup window, select your account and click the Properties button
10. Go to the Servers tab, under Outgoing Mail Server, check My server requires authentication.
11. Go to the Advanced tab, Check the checbox "This server requires a secure connection (SSL)".
12. Change Outgoing mail (SMTP) from 25 to 587. Click OK.
13. You will be asked "Would you like to download folders from the mail server you added?". Click Yes.
14. Select the folders to be displayed by clicking the "Show" button on the right. This will download a list of folders from your account.
15. When you send the first message using outgoing email server smtproam.hku.hk, the following warning will be prompted. Click Yes to accept.
When you are done and you should have a working email client that sends and receives emails for you.
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