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Q1. How does SAV get automatic update of virus patterns?
Q2. How can I configure SAV to auto clean up items
contain a virus?
Q3. How do I ask SAV to cleanup a virus-infected file
after it is found?
Q4. How can I configure SAV to scan a floppy disk?
Q5. How can I configure SAV to scan a drive or only
subdirectory a drive ?
Note: Please refer to
Computer
Centre FAQ page for most update information.
Q1. How does SAV get automatic update
of virus patterns?
A1.
SAV will automatically update the virus definitions on
Windows start-up.
The SAV Installation program
downloadable from the HKU Portal has been pre-configured
to perform automatic update every 5 hours (i.e. 300
minutes) from a local HKU update server.
If you wish to do update
explicitly, right
click "Sophos Endpoint Security and Control" icon
 on
the Windows task bar and select "Update
now"
Q2. How can I configure SAV to auto
clean up items contain a virus?
Note: User of
Windows XP/2003/Vista/2008/7 computers must logon
as Administrator (or have
Administrator's rights) and member of
SophosAdministrator Group to configure Sophos
Anti-Virus successfully.
Start
Sophos Anti-Virus
program by click
Windows "Start" button => "Programs"
=> "Sophos" => "Sophos
Endpoint Security and Control" => "Sophos
Endpoint Security and Control".
-
Click "Configure
anti-virus and HIPS"
button.
-
Click
"On-access scanning".
3.
Click "Cleanup" Tab and in the "Virus/spyware"
select "Automatically clean up items that contain virus/spyware" and select
"Deny
access and move to:" if you want to move
the infected files to a default location. In the
"Suspicious files", select "Deny
access only"
Note: If infected file could not clean
up, it will be moved and quarantined in the default
directory.
For Windows XP: C:\Documents and Settings\All
Users\Application Data\Sophos\Sophos
Anti-Virus\INFECTED
For Vista or Windows 7: C:\Program
Data\Sophos\Sophos Anti-Virus\INFECTED
4.
Click "OK" button to save the settings and close the
configuration window.
Q3. How
do I ask SAV to cleanup a virus-infected file after it
is found?
A3. Perform the
following:
- Update Sophos Endpoint
Security and Control by
Right click "Sophos Endpoint Security and Control" icon
 on
the Windows task bar and select "Update
now".
- Configure SAV to clean up
virus file as shown in
Q2.
- Click the "Scan my computer"
icon
 to
scan your PC again.
Q4. How can I configure SAV to scan a
floppy disk?
A4.
Perform the following:
Start the SAV program (e.g. click
Windows Start button => Programs =>
Sophos => Sophos EndPoint Security and ControlAnti-Virus)
=> Click
"Scans" icon
 then click "Set up a new
scan" icon
=> Click and select the box next
to "3 1/2 Floppy (A:)"
=> Click "Save and start"
button to save the settings and start this scan
Q5. How
can I configure SAV to scan a drive or only a
subdirectory of drive?
A5: Do as follows
to configure SAV to scan a subdirectory of drive C:
Start the SAV program (e.g. click
Windows Start button => Programs =>
Sophos => Sophos Anti-Virus => Sophos Anti-Virus)
=> Click "Scans" icon
then click "Set up a new
scan" icon
=> Click box next to the drive or
click the "+" box next to the Local disk to expand the
directory.
=> Click and select the
subdirectory (e.g. "backup" in the screen capture below)
=> Click "Save and start"
button to save the settings and start this scan.
For
more information and details, please refer to
Endpoint Security and Control Help
manual.
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