1 Further Development of a Digital University

In the last two years, our University has invested substantially in building up a modern, fast and efficient campus network infrastructure under the Digital University Initiative. With the development of ACEnet (ACcess-Everywhere network) and the initiation of the student notebook computer programme, we have implanted a new digital culture within our campus.

Teachers in the University are now increasingly using personal computers (PCs) and the campus network in their teaching, which includes electronic slide presentations, communication between peers and students through electronic mail and the Internet, the use of web-based teaching and learning, the dissemination of information using the Intranet web and the use of electronic newsgroups as an academic forum. Students are now regularly using their notebook computers to prepare their assignment papers and surfing the Internet to search for library information and other reference materials. Administrators are also relying heavily on the use of the Intranet for dissemination of operational and management information.

With the HKSAR government pushing to make Hong Kong a Digital City as envisioned in the Digital 21 strategy, it is now a prime time for the University to speed up our pace and consider without delay the further development of our Digital University Initiative by wide-deployment of electronic service delivery (ESD) within the University. The target is that we should rely principally on the digital network campus to carry out our work in teaching, learning, research and administration.

There are already quite a few on-going projects in the University that are pursuing research and development in the area of ESD. The Computer Centre is prepared to build on our existing competitive advantage and work with all the parties to build up a ultra-modern and high-quality University environment that is efficient and effective.

Our vision is that all data, both quantitative and qualitative, should be captured at source. Electronic work flow will be the prime vehicle for our transmission of data in the campus. We aim to build a quality electronic University environment which will serve to radically improve our overall efficiency. Paper use will be reduced over time, and our aim is to move the appropriate information efficiently and timely to the right persons in the University.

It is deemed necessary that the University should plan for continuous enhancement of our IT provisions, to provide for non-stop servers and network, and most important of all, fast access to the Intranet and Internet. The re-engineering of our administrative processes and office procedures, the recognition of digital signatures which requires authentication, the secure transmission of integral documents and the provision of complete audit trails for data recovery are a few of the critical developments that will facilitate the fulfillment of our vision.

We shall make use of the smart cards issued to our staff and students to facilitate our plan to enable secure transmission and reception of electronic information. We shall adopt open standards such as web interface technology to make our applications more user friendly, deploy public key infrastructure to ensure our data is secure, and to apply the latest JAVA technology to improve the interaction of our web-based applications and provide a platform independent approach. We aim to set our University as the future model of the paperless Digital University for others to follow.

Our motto is : Do everything electronically over the network; everyone, every-time, everywhere, everything.

2 The Emerging IT Trend in Hong Kong

2.1 IT Strategy of the Hong Kong SAR Government

The Hong Kong SAR Government has identified the importance of IT development for the continued competitiveness and sustainable growth for the Hong Kong economy. In the two policy addresses of the Chief Executive, he has indicated the HKSAR government's desire and decisive actions to enable Hong Kong to remain as one of the few key players in the knowledge-based economy of the future world through wide deployment of IT.

2.2 Quality Education Development Fund

The HKSAR government has allocated $5 billion in 1998 to establish the Quality Education Development Fund (QEF), to encourage innovation, competition and self-motivated reform in primary and secondary schools in Hong Kong. The QEF aims to equip our young people with the essential skills, particularly in language and Information Technology, to aspire for excellence and to face the change of time. With respect to the application of IT in school education, a five-year strategy has been formulated with the following targets:

(a) to maximize the use of IT in education so that our teachers and students are fully IT competent;

(b) to enable 25% of the school curriculum to be taught through IT in five years' time;

(d) to enhance teachers' training to make all teachers competent in IT-assisted teaching in ten years' time; and

(e) to establish an education-specific Intranet.

With such ambitious plan in place, it will be no surprise that students entering the University in 5 years' time will be highly IT-literate.

2.3 The "Digital 21" IT Strategy

In November 1998, the Information Technology and Broadcasting Bureau (ITBB) has published the "Digital 21" IT strategy, with the aim to enhance and promote Hong Kong's information infrastructure and service so as to make Hong Kong a leading digital city in the globally connected world of the 21st century.

The vision of the "Digital 21" strategy is based on four main enabling factors which can be broadly summarized as follows:

(1) to develop a high-capacity communications infrastructure to place Hong Kong as a regional Internet communication hub and information hub;

(2) to establish an open and secure common interface for electronic transactions, through which individuals, business and Government can interact easily and securely using their own systems;

(3) to empower Hong Kong people with the know-how to use IT; and

(4) to nurture a culture which stimulates creativity and welcomes advances in the use of IT.

The ITBB envisions the close cooperation of the government, the business, the industry and the academia to work together to enable the vision to be accomplished.

2.4 Commission on Innovation and Technology

The Chief Executive has set a vision of making HK an innovation centre for the region in his October 1997 Policy Address. A Commission on Innovation and Technology was appointed to advise the CE on the measures to fulfill this new vision and a $5 billion Innovation and Technology Fund has been set up to provide a source of funding for implementing the strategy framework recommended by the Commission as follows:

(1) Strengthen technological infrastructure and promote technological entrepreneurship;

(2) Build up human capital meeting the needs of a fast-changing, knowledge based economy;

(3) Enhance technological collaboration with the Mainland;

(4) Foster university-industry partnership; and

(5) Lower information, financing and regulatory barriers.

2.5 Cyberport Project

The Cyberport project has been established in 1999 to inject into Hong Kong broadband multimedia applications on communication, business, entertainment and access to information. In addition, it is a comprehensive facility designed to foster the development of Hong Kong's information service sector and to enhance Hong Kong's position as the premier information and telecommunications hub in Asia. The Cyberport is meant to attract, nurture and retain the relevant innovative talent necessary to build a cyber culture critical mass, with an aim to develop, within Hong Kong, leading edge applications of information technology to generate new information businesses.

3 Achievement from the Digital University Initiative

The Computer Centre has, in the past two years, embarked on the Digital University Initiative and built up a strong foundation of IT infrastructure and applications in the University. A state-of-the-art campus network backbone has been set up based on the latest ATM technology which will facilitate the deployment of broadband multimedia applications, over the distributed campus of HKU. Staff and students have convenient and speedy access to the Intranet and Internet whether they are in campus or at home.

Web-based academic and administrative applications have been widely deployed to provide more acceptable and user-friendly interface to our users. Other initiatives include the deployment of the Student Connect, Oracle Financials, supercomputers, digital libraries, web-based teaching and learning, introduction of video-conferencing into the lecture theatres, and various Intranet applications.

The Computer Centre would wish to indicate our adaptability to the new developments in IT and propose to the University Senior Management our vision of further development of the Digital University Initiative in the next few years: in support of wide deployment of ESD in the University and to move us further towards a paperless environment. The aim is not simply to reduce the use of paper, but to achieve the objective of improving the quality of our work environment in the University to bring about a quality and efficient organization.

4 Proposed IT Development

4.1 Electronic Service Delivery

The HKSAR Government has set its target to promote Electronic Service Delivery (ESD) and is developing a scheme to provide public service to the community electronically via an information infrastructure with an open and common interface. The Post Office will be setting up a central Certificate Authority (CA) in Hong Kong by the end of 1999. This is seen as the critical step in ESD to provide electronic identification of digital user certificates which are issued by a trustworthy CA.

With the legal framework for electronic transaction ready some time later this year, it will allay public concerns about legal recognition of electronic records and digital signatures, confidentiality and integrity of electronic transmissions, and the authentication and non-repudiation of electronic messages. We envisage that the "paperless" society will arrive in Hong Kong much sooner than many may have thought. Our University should well position ourselves as a leader of this new paradigm of Electronic Service Delivery.

Successful ESD implementation in the University will rely on the following provisions:

1. A framework that would provide the reliability and security in conducting electronic transactions within the University and with the outside world;

2. A robust and dependable network environment;

3. Reliable and scalable hardware and software that support the ESD environment at all times (365 days in a year); and

4. Software that would work seamlessly with existing applications.

4.1.1 HKU Campus Certificate Authority (HKU-CA)

There is currently export restriction from US on the use of strong encryption technology. It is hitherto not possible for us to make use of strong 1024-bit encryption with a certificate issued by a US agent in Hong Kong. There is an urgent need to build up our own HKU campus Certificate Authority, i.e. the HKU-CA. The HKU-CA would issue digital certificates to serve as electronic identity for all our staff and students, which we could employ for ESD within the campus in our Intranet applications. We have already made a head-start in our deployment of staff and student smart-cards and we propose to use our smart-cards to store the electronic certificates of our staff and students.

The University’s Center for Information Security and Cryptography has already developed the required RSA public key encryption technology and the Computer Centre will work closely with them. We propose to build our HKU-CA as soon as possible without delay. When Hong Kong's central CA is in operation, we shall register our HKU-CA with the central authorities so that certificates issued by the HKU-CA would be accepted by the HK community and the world at large.

4.1.2 Digital Signature

A digital signature is required to enable secure electronic transactions, for business or for commerce. The incorporation of digital signature into our Intranet applications would enable deployment of electronic workflow which will increase the efficiency of our administrative tasks.

The HKSAR Government requires that electronic commerce environment must provide at least the same level of data security and authentication as the paper system it replaces. This means that the University must provide a digital signature system that identifies individual authorized signatures and at the same time provides non-repudiation of origin. We shall develop the necessary public-key and private-key system infrastructure to enable secure electronic transactions, which will eliminate the need to obtain written signature on paper, whether it is for administrative purposes or for correspondence between teachers and students on notices, assignments and even examination materials.

It is vital that our various offices in the University would recognize such digital signatures in all our correspondence and transactions over the network to enable successful deployment of ESD in our campus.

4.1.3 Encryption of Data

With the large-scale migration of data to electronic form, it will be imperative that important data, such as personnel information, examination marks, etc., should be encrypted when stored and transmitted, to avoid any leak of information in the course of ESD deployment and to ride over the tide of increasing world-wide hacking activities. To the extreme, all user's data, including electronic mail, should be encrypted. It would be necessary to employ fast PCs and powerful central servers with sufficient processing capability and storage capacity to encrypt and decrypt data efficiently. Schemes would need to be developed to authenticate the users, secure the data in storage and in transmission, and maintain the integrity of the data.

4.1.4 Chinese Input and Processing

In view of increasing use of Chinese in our work, there is also an urgent need to further develop our capabilities in the use of the Chinese language over the network, as we move further into ESD. A simple Chinese input scheme is deemed necessary for supporting the Chinese language for our users. The Computer Centre is assisting the development of a Chinese input scheme which is based on the stroke-input sequence, and we hope that this will facilitate the input of Chinese by our staff and students. We believe that good search capability of Chinese data is also necessary. It would be utmost important that our Digital University would be able to handle both English and Chinese with good efficiency, in our quest for promoting ESD in the University.

4.2 Network Development

In the last two years, HKU has already implemented a very efficient and high-bandwidth ATM-based campus network. Over 14000 network points are installed in the campus, of which 4000 network points are ACEnet (ACcess Everywhere Network) points that support roaming access. Every university activity, whether it is related to administration, teaching, learning, research or amenities, is dependent on the campus network. We need to ensure that our network is healthy all the time around the clock and we need to ensure that our network bandwidth is sufficient for everyone in the University. We do envisage that broadband multimedia capability is required everywhere, whether our staff and students are in the campus or at home.

4.2.1 Strengthening of our Campus Network

While the current campus network already provides very high bandwidth (100Mbps) network connection to the desktop, it is necessary to ensure we should continue to monitor the fast- developing network technology and to further enhance our network to make best use of those new technologies at the most opportune time. To fully exploit our network infrastructure, the Computer Centre will strive to provide a better and more user-friendly environment for the use of video and multimedia contents to support effective multimedia communications and teaching/learning support.

The existing ATM campus network backbone has been designed with good resilience in mind. Nevertheless, we shall strive to introduce even better resilience in the building hubs and floor hubs to ensure high availability of our network infrastructure. Gigabit Ethernet (1000 Mbps) technology should be considered as the network backbone at the floor levels to support all users on the same floor to fully exploit the benefits of Fast Ethernet (100 Mbps) connections without contention problem.

The use of 56kbps modems to support access from home will not be sufficient for multimedia data. We shall investigate the necessary technology, such as ADSL support, to provide sufficient bandwidth for access from home to support broadband multimedia applications.

4.2.2 High-bandwidth Network to Remote Sites

The current 10 Mbps public-ATM connections to the major remote sites at the Queen Mary Hospital compound, the Dental Hospital compound and the Sassoon Road compound will not be sufficient in the next two years. We should ensure there will be continuous improvement in the network bandwidth in the major remote sites as the data traffic builds up.

We should also aim to improve on the network bandwidth for access from other smaller remote sites. Users in a few remote sites of the HKU campus are facing a serious problem of insufficient bandwidth, even by today's standard. It is necessary to provide sufficiently- high bandwidth network connectivity for remote sites including the Sports Centre, Kadoorie Agricultural Research Centre, Swire Marine Laboratory, Hing Wai Building, etc., and the off-campus residence halls, with ADSL-type of public communication network connectivity. To ensure security of our Intranet, suitable deployment of fire-wall and other security measures will be necessary to prevent unauthorized access to our network.

4.2.3 Increase our HARNET and Internet Bandwidth

High-bandwidth network connectivity to our sister institutions and other major organizations in Hong Kong will be essential for our communication with the future Cyber-city of Hong Kong. We should ensure that our HARNET connectivity is good enough for high-quality video-broadcasting and video-conferencing applications with QoS (Quality of Service). It is preferable that we could have T3 connectivity to our sister institutions, to enable advanced cooperative broadband multimedia research and applications in Hong Kong which could be compared with those being carried out on the Internet II in the US.

Our Internet connectivity to the US should also be improved. We should support the proposed upgrade of JUCC’s Internet link to T3 speed as soon as possible, so that we can participate in Internet II and NGI (Next Generation Internet) activities. We should also support good network connectivity to China and our neighbouring countries and serve as an academic portal for academic institutions in China and the Far East.

4.2.4 Wireless Network

High-bandwidth wireless networking technology is currently expensive for large scale deployment. The Computer Centre has already set up a pilot test site, on the podium of the Run Run Shaw Building. The technology could enable deployment in open space areas in the campus, or inside classrooms and lecture theatres. However, it is envisaged that there could be major development in this area in the next two years and we should watch out for the suitable deployment of wireless network technology in the campus at the earliest opportunity.

4.2.5 Good Network Connectivity with the Schools Network and the Community

With the fast development of network in the schools and in the community, we should plan to provide good connectivity with K-13 schools and research organizations to enhance the communication between our prospective students, to serve the society, to enable University-Industry collaboration and to enhance the relationship between town and gown. Video-broadcast of public lectures, video-conferencing, and electronic service delivery are areas which we could transfer our skills and expertise.

4.2.6 Internet Phone Technology

The Internet Phone technology is fast improving and voice communication over the Internet will mature in the near future. It will soon become a standard application in our Intranet. Our University should monitor this development closely and integrate our phone service into the campus network when the technology becomes feasible and cost-effective.

4.3 Personal Computers for Ubiquitous Access

The personal computers would be the most essential tool for our development of electronic service delivery in the paperless Digital University environment. It is mandatory that each staff and student will be equipped with a sufficiently-powerful and up-to-date PC to enable them to accomplish their daily work and their teaching, learning, research and administrative activities effectively. It is important that we should formulate a strategy for the most cost-effective way of acquiring the PCs for all our staff and students.

4.3.1 Continuous Upgrade of PCs for Staff Users

We should continue with the current practice of continual upgrade of the TOS I staff PCs every three years, with matching fund contribution from the Computer Committee and the departments. Indeed, we should extend this practice to our TOS II staff, and some TOS III staff as appropriate, as PCs have become an indispensable tool in their daily work.

We should also encourage the departments to upgrade the staff PCs to notebook computers so that staff members will benefit from the ACEnet. The Computer Centre will plan to configure the campus network and the servers in such a way that users will not have to re-configure their computers when they move around the campus to connect their notebook computers to the network, and if possible when they take the notebook computers to work at home or elsewhere outside the campus as well.

4.3.2 Student Notebook Computer Programme

The University has successfully started with the student notebook computer programme in the fall of 1998. We should continue with the scheme to enable all our students to access the network everywhere in the campus. To encourage the students to bring their notebook computers to the campus, we should consider the possibility of acquiring lighter and more compact notebook computers. This would possibly increase the cost of the University's investment, but will facilitate learning and the wide deployment of Electronic Service Delivery within the campus. Similar schemes should also be established for the post-graduate students as well to ensure that they will not be ignored.

4.4 Towards a Paperless Environment

It will be a strategic move for the University to initiate as soon as possible wide deployment of ESD in all our activities. ESD promises convenience, reliability and an easy means of data delivery within the University. It also provides an efficient way to maintain control of the University data, a continuous audit trail to verify delivery and status, and a streamlined interface to University's administrative systems.

We can also envision the deployment of ESD as a move towards a paperless environment. It will help to cut the paper chain, provide a user-friendly environment for our staff and students to communicate effectively, shorten the processing cycle and improve the quality of information. Using less paper and cost savings are only part of the whole picture. The real leverage lies in the opportunity to re-engineer the University's business processes and to re-think the flow of information.

4.4.1 Web-based Electronic Forms

Many paper forms exist throughout the University. Staff and students have to fill in all kinds of forms daily, and dispatched the forms by internal mail or personal delivery to the various offices for processing. With the increasing use of the web, many offices have already resort to the storage of the forms in the Intranet so that users can print out the forms themselves, thus reducing the need to ask for the delivery of a form. A few electronic forms have started to appear, but very often a written signature is required before the form could be processed.

With the establishment of an ESD infrastructure firmly in place, this scenario can be largely altered. The electronic forms can be completed on the web, the data gathered can be directly stored in the database and the forms can be routed for processing by the approving authorities via the Intranet. The successful implementation of electronic forms will help to largely improve our overall efficiency and productivity of our offices. We advocate the University's directive of converting all our paper forms into web-based electronic forms, with a target of completion within the next three years.

The administrative offices will need to recognize that process re-engineering is a must in order to have an overall gain in productivity and efficiency. A successful ESD implementation will provide them with a greater and better control on their resources, and will also help them to shorten business cycles and improve customer service and satisfaction. This is also true for the administrative tasks that have to be carried out in the academic departments as well.

4.4.2 Electronic Workflow Management System

Electronic documents will need to be transmitted electronically from one place to another to get electronic approval by the appropriate authority before it gets sent to a higher level. An electronic work flow management system will have to be developed to keep track of the status of all the administrative applications involving our staff and students, e.g. student enrollment, course registration, issue of purchase orders, requesting for maintenance, etc. Audit trails will provide the necessary tracking in case any dispute should arise. The work flow management system will also need to provide the capabilities to handle attached documents, which could be in electronic form or scan-in documents.

4.4.3 Paperless Office Environment

Working under the ESD framework and with wide deployment of electronic forms and a good workflow management system, the University will be moving closer to a paperless office environment. All memos and notices will be delivered by email, all messages will be authenticated and all archived material can be searched and retrieved efficiently. It will probably still take a significant few years before we can do away with paper, but it is crucial that the University should take a strategic move towards this direction without delay.

An effective document management system will be essential for managing the vast amount of archive documents, with suitable security protection measures built in. An experimental web-based document management system has been developed by the Computer Centre which incorporates effective and efficient indexing for storage and retrieval and we aim to make the system available to all offices after the pilot testing. Groupware software should also be adopted to enable efficient scheduling of meetings and use of classrooms.

4.4.4 Management Information

An effective Executive Information System (EIS) will form an integral part of the digital environment. The EIS will provide department heads and account managers with easy access to internal as well as external management information relating to their critical success factors. It will be particularly useful to the University senior management for strategic planning and to the faculty deans to integrate development plans of the departments.

Both current and historical data will be stored in a central data-warehouse. Under the ESD framework, all data will be collected from source and updated directly into the database and extracted to the data warehouse. Timely and accurate data will be available to help management to make decisions. Web access to the management information in the EIS will be controlled by different security levels and governed by digital certificate authentication. Future projection and modeling capabilities will be developed.

4.4.5 Web-based Teaching and Learning

Many teachers have started to resort to provide web-based delivery of their course materials over the Intranet. Much communication and discussion between teachers and students now occur over emails and newsgroups. It is a new paradigm for the teaching and learning environment. The Computer Centre will provide the necessary technical assistance and training support to facilitate this new mode of course delivery. It will be necessary to provide 24-hour non-stop support for the teachers and students to access the network and the databases. Sufficient storage capacity must also be made available to the teachers and the students to made this multimedia mode of course delivery possible.

We should exploit the advantage of IT and electronic service delivery to assist the development of problem-based teaching and learning models. The University should also develop the techniques and expertise for the support of high-quality video-broadcasting of on-line lectures and video-conferencing for distance learning. Advanced audio and video production facilities should be set up to help staff to prepare online MPEG1 (VCD quality) and MPEG2 (DVD quality) video-based teaching material, for use in the high-speed campus network and for use over the lower-speed Internet. An environment should be built to safe-guard intellectual property rights.

4.5 Digital Libraries

With the upgrade of the University Campus Network infrastructure and the notebook initiative for the undergraduates, it is possible to make wider use of the network for information search and retrieval through the use of state-of-the-art digital library technology. Information that can be digitized into electronic form include text, graphics, audio and video images. It would be vital that with wide deployment of electronic service delivery in the campus we should aim to provide all our library materials in digital full-text form, including both English and Chinese materials. An education portal should be developed to provide the gateway to the rich stock of library materials in the University.

4.6 High Performance Computers to Support Research

Since 1993, the University has been involved in high performance computing through the installation of our first IBM SP1 supercomputer. Through upgrades to the current 48-node IBM SP2 supercomputer, HKU now has the most powerful supercomputer in Hong Kong. The system has been primarily set up for research projects but is also used for teaching of high performance parallel computing. Over the years, staff and students from various departments and faculties have developed their knowledge and skill in parallel programming and have been using the supercomputer in producing a good number of research publications.

We should continue to keep our competitive advantage in the area of high performance computing and enhance our supercomputers. It will be essential for our staff and students to have access to such powerful research tools in maintaining our areas of excellence. It will enable the University to attract and retain quality staff and research students and be able to readily participate in compute-intensive initiatives of the HKSAR Government and industries and collaborate with other world class research institutions on joint research projects. It is also expected that the wide-scale deployment of ESD in the University will also require the support of high-performance parallel computers.

4.7 Amenities

4.7.1 Intelligent Buildings - Smart Card Access Control

With the introduction of smart cards to our staff and students, we should focus on the deployment of smart cards to develop intelligent buildings in the campus. While we have already used the smart card to control access to the car-parks in the University, we should continue to develop applications to facilitate the optimal use of space, energy and equipment in our buildings. Intelligent systems could be built not only to control access to the buildings and the classrooms, but it will also enable us to automatically control the lighting and temperature of the classrooms, the use of audio-visual equipment and measure the effective usage of our classrooms. With digital signatures stored in the smart cards, it will be possible to identify the persons using the facilities easily and provide the corresponding usage statistics to facilitate better planning and use of our space.

4.7.2 Payment by Smart Cards

Our current smart card already provides a VISA-cash function for our staff and students. Unfortunately, it is not yet a well-accepted means of payment. However, with the HKU-CA installed in the future, new applications on money payment using the smart-card should be experimented and developed. Commercial arrangement with banks should be secured to make possible the use of the smart card for small cash payment, such as photo-copying, laser-printing and small-valued items over the counter, as well as other types of larger fee payment through one’s bank account.

4.7.3 Information Kiosk

The information kiosk serves as an electronic window for visitors and new staff and students. Campus maps, direction guides, class schedules, events of the day, etc., are some of the basic information that should be displayed on the information kiosks for easy access by the visitors and public. In addition, it could also serve as a means where electronic banking transactions could be enacted, if some authentication mechanism could be established via the kiosk. Again, with the HKU-CA server suitably employed, some commercial arrangement with banks should be investigated to enable convenient access by staff and students to the future world of electronic business and commerce.

4.8 Consultancy and Community Service

We believe that Electronic Service Delivery will take off in Hong Kong very soon. Our University should not hesitate in taking a bold step to put us on the right track and get ahead of others in putting ESD into practice in the University. This would serve as very valuable experience to enable us to participate in the various IT initiative in the Hong Kong community, in particular the Cyberport development. We should form close partnership with the industry and other universities in Hong Kong and China, to create opportunities and provide consultancy to the business sector, schools and other community service on our know-how to support a paperless ESD environment.

References:

1. Policy Address of HKSAR Chief Executive,

1997 and 1998.

2. Digital 21 : HKSAR Information Technology Strategy,

Information Technology and Broadcasting Bureau,

The Government of the Hong Kong Special Administrative Region,

November 1998.

3. First Report of the Chief Executive's Commission on Innovation and Technology, September 1998.

4. Legislative Council Panel on Information Technology and Broadcasting:

Legal Framework for Electronic Transactions, ITBB,

January 1999.

Cyberport Project

URL : www.cyber-port.com

Acknowledgement

I would like to acknowledge the expert contributions from my senior colleagues in the Computer Centre in the preparation of this proposal. They include :

Dr P T Ho, Deputy Director Mr D P Carthy, Systems Analyst

Mr C M Mak, Senior Computer Officer Mr W C Ying, Chief Programmer

Dr M C Pong, Senior Computer Officer Ms M K E Chung, Senior Computer Officer