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3-year warranty service is provided for all notebook computers purchased through the University's Notebook Computer Programme. Details of the warranty service and service centres of the respective computer vendors are
as follows:
Next Business Day (8x5) onsite response (parts + labour)
Hotlines
| For Latitude Models |
: 2969 3186 (Mon-Fri: 09:00 - 18:00) |
| For Inspiron Models |
: 2969 3189 (Mon-Fri: 09:00 - 21:00, Sat: 09:00 - 16:00) |
| For XPS Models |
: 3416 6923 (7x24) |
Fujitsu LifeBook Service Centre
| Address |
: 17/F, EastWood Centre, 5 A Kung Ngam Village Road, Shau Kei Wan, Hong Kong |
| Tel. No. |
: 2881 6656 |
| Office Hours |
: 09:00 - 18:30 Monday to Friday
09:00 - 13:00 Saturday
(excluding Sunday & public holidays) |
Cityplaza HP Customer Care Service Centre
| Address |
25/F., Cityplaza One, 1111 King' s Road, Taikoo Shing, Hong Kong
(Taikoo MTR station "E1" exit) |
| Tel. No. |
3559-7000 |
| Office Hours |
Monday - Friday, 9:00 am to 6:00 pm
(excluding Saturday, Sunday & public holidays) |
Lai Chi Kok HP Customer Care Service Centre
| Address |
Unit 712-713, 7/F, Tower 1, Cheung Sha Wan Plaza, 833 Cheung Sha Wan Road, Kowloon
(Lai Chi Kok MTR Station – “A” Exit) |
| Tel. No. |
:3559-7000 |
| Office Hours |
Monday - Friday, 10:00 am to 7:00 pm
Saturday, 10:00 am to 4:00 pm
(excluding Sunday & public holidays) |
For more information, refer to HP Customer care service centers
ThinkPad/ThinkCentre Personal Computer Service Centre
| Address |
: Room 1403-05, ChinaChem Exchange Square, 1 Hoi Wan Street, Quarry Bay, HK |
| Tel. No. |
: 2825-6580 |
| Office Hours |
: 09:00 - 18:00 Monday to Friday
09:00 - 13:00 Saturday
(excluding general holidays) |
* The on-campus HKU Notebook PC Service Centre was
closed on September 1, 2010.
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