The Computer Centre continues to provide in-house, cost-effective, convenient and fast-responding hardware maintenance service for the departments and PC users of the University. To enhance the timeliness of this service, starting from the beginning of this year, our Maintenance Team pledge to arrive on the spot in offices within the Main Campus in 30 minutes upon receiving the service request under normal conditions. This service enhancement has proven to reduce the hassles and inconvenience imposed on the user as a result of the PC problem and the down time of the computer equipment is minimized.
Besides this service enhancement, we are pleased to announce a reduction in the maintenance charge for PC equipment and peripherals with effect from 1 July, 2000. Similar to previous years, the price reduction is brought about by the continuous reduction in the price of PC hardware and equipment and we are passing this benefit to our users.
This year, the maintenance charges for all PC models have been reduced, with the most significant drop in the Pentium models. We believe that the new pricing is very attractive and will benefit all PC users in the University as a whole.
The new annual maintenance charge for the common Pentium PC is summarized below:
Pentium P5 60-233 Mhz (with or without MMX), Pentium Pro 200 / Pentium II 233-450 Mhz $450
w/512KB or below Cache Memory,
64MB or below Memory Board,
10GB or below Hard Disk
+ VGA Display Card + 1 Controller + 1 Floppy Disk Drive + 1 CD Drive
+ 1 Sound Card
Pentium III 450 / 500 / 533 / 600 Mhz $550
w/512KB or below Cache Memory,
64MB or below Memory Board,
10GB or below Hard Disk
+ SVGA Display Card + 1 Controller + 1 Floppy Disk Drive + 1 CD Drive
+ 1 Sound Card
Pentium III 633 / 700 / 733 Mhz $650
w/512KB or below Cache Memory,
64MB or below Memory Board,
10GB or below Hard Disk
+ SVGA Display Card + 1 Controller + 1 Floppy Disk Drive + 1 CD Drive
+ 1 Sound Card
Comprehensive pricing information on the computer equipment supported by our in-house maintenance team including microcomputers, printers and Macintosh equipment can be viewed under http://www.itservices.hku.hk/services/pricelis.htm.
Besides our in-house maintenance service, the Computer Centre also coordinates maintenance service for departments of the University on HP and Apple Macintosh equipment and accessories provided by external service vendors at an attractive bulk price rate.
If you are interested in joining our maintenance services, please fill in the application form on "Request for Maintenance Service" at http://www.itservices.hku.hkoffice/forms/cem-2.htm and return it to the General Office of the Computer Centre. For further information, please contact the undersigned or Miss Heti Cheng at 2859 2491.
Idy Tang
Tel: 2859 2491
E-mail: kytang@cc.hku.hk