
For previous issues, please check Computer News Index Page.
Table Of Contents
PC News
Purchase of Laser Printing
Units using Credit Card through the HKU ESD System
PC Maintenance and other IT
Support Services for Departments
Hotlines,
Dialup
| General Enquiries | 2859 2495 |
| Fax | 2559 7904 |
| Computer Operations (Network and Operational problems) | 2859 2496 |
| Help Desk (Software and general problems) | 2859 2480 |
| Equipment Maintenance | 2859 2774 |
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| 60-minute lines | 30-minute lines | ||
| 56Kbps PPP Lines (v.90
modem standard)
(24-hour service and support modems of all speeds) Please click here to see how to configure the settings to use the lines. |
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| 408 lines for all users | 29757000 | 144 lines for all users | 29647000 |
| 96 lines for all users | 21057100 | ||
| 72lines for staff only | 28595100 | 48 lines for staff only | 29642300 |
| 48 lines for HKU Graduate Account users (no connection time limitation) | 22497100 | ||
Operations Schedule
Computer Room Opening Hours - 24 hours
| Location: | Opening hours: |
| Run Run Shaw Building
Room 101, and 103, Room 113 (ACEnet) |
24 hours
Monday (00:00 a.m.) - Sunday (12:00 p.m.) |
| Run Run Shaw Building (Room 201) | Monday – Friday (9:00 a.m. – 5:00 p.m.)
Saturday (9:00 a.m. – 12:30 p.m.) Sunday - Closed |
| Run Run Shaw Building Room 210 (Workstation)
Knowles Building (Room 218), K.K. Leung Building Room LG-108 (ACEnet) |
Monday - Friday (9:00 a.m. - 10:00 p.m.)
Saturday (9:00 a.m. - 3:30 p.m.) Sunday - Closed |
| Old Library Building (Room 134) | Summer schedule: July 3 - Sep10, 2000
Monday – Friday (9:00 a.m. - 5:00 p.m.) Saturday (9:00 a.m. - 1:00 p.m.) Sunday – Closed Term schedule: from Sep 11, 2000
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| Old Library Building (Room 135) | Monday – Friday (9:00 a.m. - 5:00 p.m.)
Saturday (9:00 a.m. - 1:00 p.m.) Sunday – Closed |
Holiday Schedule for Computer Laboratories from November to December, 2000
(Other than Rooms RR101, RR103 and RR113 (ACEnet) which are open all the time, all other microcomputer/workstation/ACEnet laboratories will be closed on Sundays, University holidays and public holidays)
| Holidays | Closed on | Re-open on |
| Christmas Day &
the day after Christmas |
December 25, 2000
(Monday) 8:30 a.m. |
December 27, 2000
(Wednesday) 9:00 a.m. |
| The first day of January | December 30, 2000 (Saturday) 6:00 p.m. | January 2, 2001 (Tuesday) 9:00 a.m. |
| The day preceding Lunar New Year and Lunar New Year Holidays | January 23, 2001 (Tuesday) 1:00 p.m. | January 27, 2001 (Saturday) 9:00 a.m. |