Reminder for User Survey 2000 
 

If you have not yet responded to the Computer Centre user survey, you are urged to do so as soon as possible at website

http://intranet.hku.hk:8030/ccform/app/computing.survey.

Do not miss this chance to let us know how you feel about our services as the survey will be closed on January 31, 2001.

How many users have responded so far?

Up to January 22, 2001, the date of writing this reminder, the web survey was responded by 30 teaching staff, 67 non-teaching staff, 52 post-graduate students and 192 undergraduate students.  The overall responses are very low so far compared to our user population of 18,000 user accounts and we would like to collect more feedback from the HKU staff and students to have a meaningful survey.

If you are a HKU member and a computer service user, and you have not responded to this year's survey, please do so to give us a more representative sample of all categories of users.

What is the Survey about and how will it benefit me?

In this survey, you are asked to rate the importance and your satisfaction level of the overall computer services we provide on a scale of 1 to 5 with
    Importance (1= not at all important, 5= most important, 0= not applicable)
    Satisfaction (1= not at all satisfied, 5= most satisfied, 0= not applicable)
Be sure to put down your responses in this section of the survey to give us your feedback.

How do I fill out the web form?

The web survey is made of radio buttons, checkboxes, text boxes and pull-down selection lists.  To select a radio button  or a checkbox  ,  click the little round circle or tick the little square. To select from the drop down list ,  click the little downward arrow to drop down the list, then select an option by clicking on it.  To fill in the text boxes , click in the text box and type in the characters or numbers.   Lastly, you must click the   button to submit the completed web form.

Now, if you have not already done so, please give us 5-10 minutes of your time and click on the link below to enter the survey.

http://intranet.hku.hk:8030/ccform/app/computing.survey
Mabel Chau
Tel: 2859 8934
Email: chaumabc@hku.hk


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